Shipping policy

Shipping and Delivery Policy

Last updated: 23 September 2026

Wonderbean Coffee Co. is operated by Lobo Enterprises. This policy applies to orders placed at wonderbeancoffeeco.com.

Where we deliver

We currently deliver within India to serviceable postal codes. We do not currently offer international shipping through the website. Availability is determined by our delivery partners and the address entered at checkout.

Shipping charge

Standard shipping is currently free for website orders delivered within India. If a different charge, expedited option or promotion is displayed at checkout, the amount shown in checkout before payment will apply to that order.

Processing and delivery estimates

Coffee may be roasted, ground and packed after an order is placed. We normally hand orders to a delivery partner within 0–7 business days after successful payment and order confirmation. The estimated overall delivery window is generally 5–10 business days from the order date, subject to destination, product availability, public holidays, weather, operational disruptions and carrier serviceability. Any more specific estimate displayed at checkout or sent in the dispatch confirmation should be treated as an estimate, not a guaranteed delivery date.

Business days exclude Sundays and public holidays. Subscription orders follow the dispatch schedule associated with the selected subscription plan.

Tracking

When tracking is available, it will be sent to the email address or phone number supplied with the order. Tracking may take time to update after dispatch.

Address accuracy and delivery attempts

Please provide a complete address, PIN code and reachable phone number. Contact us immediately if a correction is required. We cannot guarantee changes after dispatch. Customers may be responsible for reasonable redelivery or return-to-origin charges where delivery fails because of an incorrect or incomplete address, refusal, or repeated unsuccessful delivery attempts, unless the failure was caused by us or the carrier.

Delays, loss and damage

Delivery dates are estimates. We are not responsible for delays outside our reasonable control, but we will assist with carrier enquiries. If tracking shows no meaningful movement, the parcel appears lost, or it arrives damaged, contact getcoffee@wonderbeancoffeeco.com with your order number. Damage, shortage or incorrect-product claims should be reported within 48 hours of delivery in accordance with our Return, Cancellation, Refund and Replacement Policy.

Split shipments

We may send products in more than one parcel. You will not be charged additional shipping solely because we split an order.

For unusually large or bulk orders, fulfilment may involve an approved production or dispatch facility. This helps us expand capacity and maintain continuity of supply. The order confirmation, invoice, product label and tracking information will contain the applicable batch and fulfilment details.